Month: March 2020

Accounting for 5 types of unconscious bias in facilitation

By: Aaron Wolowiec Accounting for 5 types of unconscious bias in facilitation Unconscious biases are learned stereotypes that are automatic, unintentional, deeply ingrained, universal and able to influence behavior. Unconscious bias is far more prevalent…

Teach Members & Customers How to Succeed as an Online Learner

Is learning like riding a bike? You just get going and it all comes back to you before you fall off or crash into a wall? Don’t count on it. Many of the people who…

Getting Your Constituents to Opt-down vs Opt-out

By: Jason Green Oh, the dreaded “Unsubscribe” button. If you’re in charge of your association’s email marketing efforts, it’s the one link that you’re praying your members and prospects don’t click. After all, your emails…