Month: January 2021

GETTING MEMBER FEEDBACK AND USING IT WELL

If there is a file saved in your association’s drive titled something along the lines of “Member Satisfaction Survey,” it is time we sit down for a chat. While it’s a great idea to get…

Social Media Marketing Trends to Test in 2021

by Ann Kielbasa Want your association to stay ahead of the social media game when marketing your to your members? Here are the biggest social media marketing trends predicted for 2021 and beyond. Social media…

Let Go of “Getting Back to Normal” and Cultivate a New Mindset Instead

“Getting back to normal” has been the refrain for the past ten months. In the early months of the pandemic, we thought we just had to hold on until “normal” returned in the summer. As…