Who we are  

For more than 20 years, Ilyse Shapiro, founder of Avalon Association Management, has been providing communications, marketing and association management services to some of our area's leading for- and not-for-profit organizations.

Whether it's assisting your volunteers with a special event, developing a cohesive membership communications plan, or overseeing your organization's database and administrative services, Ilyse and her team of experts are here to make your job easier. Email Ilyse today to learn how your association can run more efficiently.

4 Ways We Can Help We are an accredited association management company

Avalon Association Management achieved accreditation from the AMC Institute in February of 2018 and is one of 81 accredited AMCs worldwide. The AMC Institute is recognized by the American National Standards Institute (ANSI) as the developer of the AMC Standard of Good Practices for the Association Management Industry.

Why Choose an Accredited AMC? Commitment to service, quality, and best practices

AMCs pursuing accreditation have invested a considerable amount of time, effort and money to meet or exceed the requirements. Organizations that choose to work with accredited AMCs can be assured that they demonstrate a high level of professionalism and responsibility. Under the guidance of American National Standards Institute (ANSI), the AMC Institute has developed a Standard of Good Practices that provides AMCs with a defined set of “best practices” to develop important company policies and procedures.

The AMC Institute Standard

The Standard is intended to create a message that communicates an AMCs commitment and ability to deliver quality service to its clients. AMCs who adopt the Standard have made a commitment to uphold and provide the highest level of customer service through conformance to the Standard’s documented set of best practices. The accreditation process ensures AMCs have policies and procedures in place that support exceptional service and quality standards in the following areas:

  • Client Contracts
  • Servicing Clients
  • Service Evaluation
  • Financial Controls
  • Insurance Requirements
  • Employee Recruitment and Selection
  • Employee Evaluation and Training
  • Subcontracting and Purchasing Requirements
  • Record Keeping Requirements

Our Commitment to our Clients

The AMC Institute Accreditation Program is intended to improve internal management systems as well as communication between AMCs and their clients. Here at Avalon Association Management, our staff is dedicated to providing each of our clients with the quality service we believe they deserve. Conformance to the AMC Institute Standard ensures that all of our policies and procedures in place are consistent with its high management and customer service standards. The Avalon Association Management staff has worked diligently to put systems in place that protect our client’s best interests and we believe that the completion of the accreditation process affirms our overall commitment to our client’s satisfaction.

Who We Work With  

Volunteer-Run Associations

Growing associations currently run by volunteers which wants to move to the AMC model.

Organizations in Transition

Organizations which are unhappy with their current AMC and interested in searching for a new one.

Groups Who Need a Single Service

Groups seeking specific services on an outsourced basis. For example, if you don't need a full-time PR person, we offer a full service communications staff.